Delivery & Returns

Delivery

UK Delivery

• Royal Mail 2-3 Working Days
• Royal Mail 1-2 Working Days (Excludes Weekends & Bank Holidays)

International Delivery

• Air Mail Tracked Via Royal Mail

All international parcels are declared at full value excluding UK VAT rate of 20%.

Customs charges and import taxes are charged at point of entry into your country. ( Please note we have not control over these charges and are designated by the import country )

Returns

In the event that faulty / broken goods are received or items are missing from your order, Jumblies Models should be notified via email within 30 days after the order date.

Please state if the goods are faulty, damaged or missing.

Jumblies Models will contact you a.s.a.p with instructions on how to return the goods. A replacement will be sent to on receipt of the returned model. 

Please note we operate a 30 Days returns policy from date of purchase.

Goods returned for other reasons (eg. wrongs goods ordered or model not liked by the customer) must be received by Jumblies Models in New, Unused condition and with no damages. In order to return goods you must email Jumblies Models within 30 working days from the receipt. The return postage will not be refunded via this return reason. A full refund for model amount shall be refunded on receipt of goods returned.

If you have ordered a Model kit, you have 30 days from date of purchase to advise of any faulty or missing parts. After the 30 days the warranty passes to the Manufacturer.